Practical Law Dictionary. Glossary of UK, US and international legal terms. www.practicallaw.com. 2010.
Service level agreement — Le Service Level Agreement (SLA) est un document qui définit la qualité de service requise entre un prestataire et un client. Le Service Level Agreement, que l’on pourrait traduire en français par Contrat de niveau de service est donc un contrat… … Wikipédia en Français
Service Level Agreement — Le Service Level Agreement (SLA) est un document qui définit la qualité de service requise entre un prestataire et un client. Le Service Level Agreement, que l’on pourrait traduire en français par accord de niveau de service ou contrat de niveau… … Wikipédia en Français
Service level agreement — A service level agreement (frequently abbreviated as SLA) is a part of a service contract where the level of service is formally defined. In practice, the term SLA is sometimes used to refer to the contracted delivery time (of the service) or… … Wikipedia
Service Level Agreement — Der Begriff Service Level Agreement (SLA) oder Dienstgütevereinbarung (DGV) bezeichnet einen Vertrag resp. die Schnittstelle zwischen Auftraggeber und Dienstleister für wiederkehrende Dienstleistungen. Ziel ist es, die Kontrollmöglichkeiten für… … Deutsch Wikipedia
Service-Level-Agreement — Der Begriff Service Level Agreement (SLA) oder Dienstgütevereinbarung (DGV) bezeichnet einen Vertrag bzw. die Schnittstelle zwischen Auftraggeber und Dienstleister für wiederkehrende Dienstleistungen. Ziel ist es, die Kontrollmöglichkeiten für… … Deutsch Wikipedia
Web service level agreement — A web service level agreement (WSLA) is a standard for service level agreement compliance monitoring of web services. It allows authors to specify the performance metrics associated with a web service application, desired performance targets, and … Wikipedia
Service-oriented architecture — (SOA) is a method for systems development and integration where functionality is grouped around business processes and packaged as interoperable services . SOA also describes IT infrastructure which allows different applications to exchange data… … Wikipedia
Service Modeling Language — (SML) is a pair of XML based specifications by leading information technology companies that define a set of XML instance document extensions for expressing links between elements, a set of XML Schema extensions for constraining those links, and… … Wikipedia
Service (economics) — A service is the non material equivalent of a good. A service provision is an economic activity that does not result in ownership, and this is what differentiates it from providing physical goods. It is claimed to be a process that creates… … Wikipedia
Service component architecture — (SCA) is a relatively new initiative advocated by major software vendors. Its proponents claim it is more natively suited for the delivery of applications that conform with the principles of service oriented architecture. As such, SCA components… … Wikipedia
