be of service to
41Architecting the Cloud. Design Decisions for Cloud Computing Service Models (SaaS, PaaS, and IaaS) , Michael Kavis J.
An expert guide to selecting the right cloud service model for your business Cloud computing is all the rage, allowing for the delivery of computing and storage capacity to a diverse community of… 3902.37 руб электронная книга42The Experience. The 5 Principles of Disney Service and Relationship Excellence , Bruce Loeffler
Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships, based on the… 1625.99 руб электронная книга43The New Rules of Sales and Service. How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business , David Meerman Scott
The essential roadmap for the new realities of selling when buyers are in charge Sales and service are being radically redefined by the biggest communications revolution in human history. Today… 1433.55 руб электронная книга44At Your Service. How to Attract New Customers, Increase Sales, and Grow Your Business Using Simple Customer Service Techniques , Frank Eliason
A guide to refocusing your business on those who matter most: customers and employees. Technology and social media tools have made it easier than ever for companies to communicate with consumers… 1622.74 руб электронная книга45The Ultimate Online Customer Service Guide. How to Connect with your Customers to Sell More! , Marsha Collier
Make your online customers happy—and create new ones—with this winning guide Social media gives you an unparalleled vehicle for connecting and engaging with an unlimited number of customers. Yet… 1622.74 руб электронная книга46The Ethics Challenge in Public Service. A Problem-Solving Guide , Gilman Stuart C.
This thoroughly revised and updated third edition of The Ethics Challenge in Public Service is the classic ethics text used in public management programs nationwide. The book serves as a valuable… 5931.6 руб электронная книга47Alcatel-Lucent Service Routing Architect (SRA) Self-Study Guide. Preparing for the BGP, VPRN and Multicast Exams , Glenn Warnock
A comprehensive resource for professionals preparing for Alcatel-Lucent Service Routing Architect (SRA) certification Networking professionals are taking note of Alcatel-Lucent and its quick ascent… 6949.49 руб электронная книга48The Nordstrom Way to Customer Experience Excellence. Creating a Values-Driven Service Culture , Robert Spector
The fully revised and updated edition of the classic book about Nordstrom's extraordinary customer service In this new edition of the management classic, the authors explore in-depth the core values… 1433.55 руб электронная книга49Achieving Service-Oriented Architecture. Applying an Enterprise Architecture Approach , Rick Sweeney
A complete, comprehensive methodology and framework for adopting and managing a successful service oriented architecture environment Achieving Service-Oriented Architecture helps to set up an SOA… 4227.57 руб электронная книга50Unlocking Public Value. A New Model For Achieving High Performance In Public Service Organizations , Martin Cole
A new approach to understanding and improving performance and public value This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and… 3902.37 руб электронная книга